Shipping policy

As of August 29, 2025, the U.S. government has removed the duty exemption for low-value goods under $800 USD.

All shipments to the United States may now be subject to import duties and taxes. These charges are not included in the product price and must be paid by the customer upon delivery. 

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⚠️ If Duties Are Not Paid at Delivery

If the customer refuses to pay the required duties and UPS brokerage fees at delivery, UPS will return the package to 285 Motorsport and will charge us for:

• Unpaid U.S. import duties

• UPS brokerage fees

• Return shipping costs

Once the returned item is received and inspected, a refund will be processed according to the refund formula below.

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Refund Formula for U.S. Customers

SALE AMOUNT
- US DUTIES
- BROKERAGE FEES
- RETURN SHIPPING COST
= REFUND

Original shipping fees are non-refundable.

Should you have any questions or concerns regarding U.S. duties, please don’t hesitate to contact us.

📧 info@285motorsport.com
📞 Toll-Free: (877) 513-3094
💬 Live chat available on our website

Processing

Once you place an order with us, kindly give us 0 to 1 business day to get it ready for you. If you've picked out a product marked as a pre-order, the processing might be a bit different. 

As soon as your package is on its way, we'll email you a tracking number. Just a heads up: if there's a delay in clearing your payment, there might be a slight extension in the processing time.

Standard Order handling time:	0 to 1 business day
Pre-order Processing:	Might vary from standard processing
Payment Delays:	Can extend processing time Package
Update:	You will receive a tracking number once shipped

Delivery times

Your order will be delivered in 2 to 4 business days following its processing, depending on your delivery destination.

Shipment Provider: UPS

• Origin Warehouse: Candiac, QC
• Notification Method: Email with tracking number

Handling of Damaged or Lost Goods During Transit

We understand that the shipping process can sometimes be unpredictable. At 285 Motorsport, we take responsibility for any products that may be damaged or lost during transit. If you find your order damaged upon arrival, please contact us immediately. We are committed to ensuring your satisfaction and will do our best to address and rectify the situation swiftly.

Order Tracking & Customs

Upon completion of the handling and processing stages, a tracking number for your order will be issued and sent to you via email. This lets you monitor your order’s journey from our warehouse directly to your specified delivery location. Do note, however, that it might take a short while for your tracking number to become active as it requires scanning by the courier service. Once your parcel is en route, you will be able to keep tabs on its status. To keep you informed about the status of your order, we encourage you to use the online tracking system available at https://www.ups.com/track?loc=en_CA&requester=ST/ . 

Countries/Regions We Ship To

We proudly ship our parts to the United States & Canada.

We are committed to your total satisfaction and strive to provide you with the best service possible. If you have any questions about our shipping policy or need assistance with your order, don’t hesitate to reach out to us. We are here to help!